In this episode of Radical Content, host Eric Gray sits down with Lou Dubois, a seasoned storyteller and creative leader, to discuss the evolution of brand storytelling and the critical skills needed to create meaningful content in today’s landscape. Lou shares his journey from sports media at Sports Illustrated and newsrooms at NBC Universal to leading content initiatives at Hilton and The Home Depot. Their conversation delves into the transformation of media, the value of new-school storytelling, and how brands can bridge the gap between transactional marketing and building lasting connections with audiences. Lou and Eric explore the balance between creativity and business objectives, highlighting notable projects like Hilton's Room 702 and The Home Depot's Behind the Apron and Hope Builds. They discuss the challenges brands face in aligning communications and marketing teams, the importance of hiring diverse creative talents, and the need for companies to invest in both internal stories and external partnerships. Packed with insights for marketers, creatives, and brand leaders, this episode inspires listeners to embrace innovative approaches to storytelling and foster deeper connections with their audiences.
00:00 Introduction and Background
02:07 The Shift to Branded Storytelling
05:54 Challenges in Modern Marketing
09:57 Lessons from Journalism for Marketing
13:54 Corporate Communications and Storytelling
19:52 The Importance of New Media Mindset
24:12 Creative Excellence in Brand Storytelling
29:57 Behind the Apron: Employee Stories
34:14 Hope Builds: Community and Corporate Responsibility
40:06 Brand Storytelling Community and Future Directions