In this episode of Radical Content, Eric Gray interviews Sarah Whittle, former head of global social at Crocs and current Social Media Brand Marketing at Duolingo, discussing her journey in content creation and the challenges brands face in engaging audiences. They explore the disconnect between executives and social teams, the importance of community over fandom, and the role of authenticity in brand storytelling. Sarah shares insights on navigating trends, balancing push and pull in content strategy, and the power of collaboration. The conversation culminates in a breakdown of successful campaigns, highlighting the significance of creativity and audience respect in social media marketing.
00:00Introduction to Sarah Whittle and Her Journey
02:59The Challenges Brands Face in Content Creation
05:55Understanding the Disconnect Between Executives and Social Teams
09:01The Importance of Community Over Fandom
11:55The Role of Authenticity in Brand Storytelling
15:00Navigating Trends and Creativity in Social Media
18:02Content Strategy: Balancing Push and Pull
20:57The Power of Collaboration and Team Dynamics
24:03Content Breakdown: Analyzing Successful Campaigns
27:00Final Thoughts and Future Directions